Featured on
$2.1M
Avg. Recoverable Profit Identified
per $10M revenue business
Kapacity Index™
One score that shows how much profit you're capturing
4 Outcomes
Every Feature Drives
Identify · Quantify · Root Cause · Prioritize
6
Launch Verticals
with more expanding quarterly
Core Belief
You don't need more leads. You need to stop losing the ones you already have.
Most businesses don't have a revenue problem — they have leaks: calls that go unanswered, estimates that never get followed up, customers who quietly leave.
Every leak has a dollar value. You can't fix what you haven't measured.
On average, we find $2.1M in recoverable profit per $10M of revenue.
How It Works
Answer 15–20 questions about your operation. We benchmark you against businesses like yours and show you where the money is leaking — ranked by what each fix is worth.
01
Answer 15–20 industry-specific questions about your operations, revenue, and processes.
02
Get your Kapacity Index™ — a single score showing how much of your business's earning potential you're actually capturing.
03
Get a ranked list of every opportunity we find — ordered by dollar impact, how easy it is to fix, and how fast you'll see results.
04
Schedule a complimentary Profit Recovery Review with a Kapacity AI specialist to begin capturing your opportunities.
Proprietary Intelligence
The Kapacity Index™ is one number that answers a simple question: how much of the money your business could be making are you actually keeping? It measures four things every profitable shop gets right:
Revenue Efficiency
Revenue generated per field technician vs. industry benchmark
Conversion Flywheel
How well your business captures, converts, and retains customers
Automation Leverage
The capacity multiplier created by technology and process efficiency
Financial Leverage
How fully pricing, financing, and revenue levers are being pulled
Sample Kapacity Index™ Report
Leaking
Money is leaking out in multiple places
61
Revenue Efficiency
38
Conversion Flywheel
42
Automation Leverage
55
Financial Leverage
Platform Architecture
01
Surface every significant source of revenue loss across your entire operation — from missed calls to uncaptured financing.
02
See where your people, hours, and trucks aren't turning into billable work — and why.
03
Go beyond symptoms. The platform identifies the probable root causes behind each performance gap.
04
Rank every opportunity by financial impact, ease of implementation, and time to value.
What We Analyze
Every assessment checks the 8 places home service businesses lose money most often.
📞
Are you capturing every inbound opportunity?
🔄
Are unsold estimates recovered systematically?
🔒
How much revenue walks out the door annually?
💰
Are financing and pricing strategies maximized?
⚙️
Where is capacity being wasted?
⭐
Are friction points costing you reviews and referrals?
🤖
How many hours per week are lost to manual work?
📊
Are decisions driven by data or instinct?
Product Ecosystem
Every business starts with the free assessment. From there, we offer a path to deeper analysis and ongoing advisory.
Identify your hidden profit opportunities in under 5 minutes. Receive your Business Profit Health Score and Recoverable Profit Estimate.
A focused 60-minute strategy session with a Kapacity AI specialist to prioritize your highest-impact profit recovery opportunities.
A comprehensive operational analysis that quantifies every significant profit leak, bottleneck, and growth limitation in your business.
A comprehensive strategic growth plan that maps your path from current operational state to peak performance and profitability.
Industries We Serve
Industry-specific benchmarks, question paths, and profit models built for the operational realities of each vertical.
🌡️
Membership penetration, financing, dispatch optimization
🔧
Booking rates, average ticket, technician performance
⚡
Conversion, follow-up, project upsell capture
🏠
Estimate follow-up, financing, customer retention
🐛
Recurring revenue, membership conversion, churn
🔨
Lead response time, referral capture, job cycle time
Expanding to Real Estate, Medical Practices, Law Firms, Insurance, and more.
Results
“We identified $380K in recoverable profit in the first 90 days. The assessment surfaced issues we knew existed but had never quantified.”
Operations Director
HVAC Company, $8M Revenue
“The benchmarking alone was worth it. Seeing exactly where we fell behind industry peers on membership conversion changed how we ran our weekly meetings.”
Owner
Plumbing & Drain, $3.2M Revenue
“We were leaving $120K on the table every year in unsold estimates we never followed up on. Kapacity helped us build a system to capture it.”
GM
Electrical Contractor, $5.5M Revenue